The community forums are a great place to ask questions and get help from others.

Appeal a ban
Post in the support forum and you will be contacted soon.
Request a refund
Check your orders page and select a self-service refund.
RSBot problems
Post in the support forum for guidance and tips.
Script not working
Find the forum topic via the scripts page and contact the author.

Alternatively use the contact form to get in touch with one of the administrators.
We also respond to tweets and facebook messages!